Refund Policy

30-Day Money-Back Guarantee

Every order 鈥?including personalized crystals 鈥?is covered for 30 days from delivery. If your piece arrives damaged, defective, or materially different from your approved preview, we replace or refund it.

How to Start a Return

Email [email protected] with your order number and a photo of the item. Verified issues are resolved with a replacement first, refund on request.

Personalized Items

Because each crystal is engraved from your photo, we cannot resell returns 鈥?but quality problems are always covered, no questions asked.