Refund Policy
30-Day Money-Back Guarantee
Every order 鈥?including personalized crystals 鈥?is covered for 30 days from delivery. If your piece arrives damaged, defective, or materially different from your approved preview, we replace or refund it.
How to Start a Return
Email [email protected] with your order number and a photo of the item. Verified issues are resolved with a replacement first, refund on request.
Personalized Items
Because each crystal is engraved from your photo, we cannot resell returns 鈥?but quality problems are always covered, no questions asked.